Privacy Policy

METATIDE handles personal data responsibly. This policy explains what information we collect when you visit metatide.store, place an order, or contact us, and what we do with it once we have it.

Continued use of the site indicates acceptance of the practices described here. If anything is unacceptable, please do not use the site or place an order.

What We Collect

When you engage with the site you may share contact details (name, email, address), order details (billing and shipping addresses, payment confirmation), account credentials, and support correspondence. Technical session data (IP address, device type, pages visited) is collected automatically via cookies and similar tools.

How We Use Your Data

We use collected data to fulfill orders, process payments, send order notifications, respond to support requests, and improve the site. We may send marketing emails about compounds and releases; you can unsubscribe at any time via the link in the email.

When We Share Your Data

We share information with service providers who help us operate (shipping carriers, payment processors, analytics). We may share when required by law. We do not sell personal information to third parties for their own marketing purposes.

Cookies

Cookies run on the site for session continuity, preferences, and analytics. You can disable cookies in your browser settings; doing so may affect site functionality.

Data Security and Retention

We use reasonable safeguards to protect personal information. We retain data for as long as needed to fulfill the purposes outlined here, then delete or anonymize it.

Your Rights

Depending on your jurisdiction you may have rights to access, delete, correct, or receive a copy of your data, or to withdraw consent. Submit requests to contact@metatide.store.

Contact

Email: contact@metatide.store